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Cromwell Associates

Legal

Our Role and Regulatory Position

What Cromwell Associates is, what it is not, and how introductions to qualified and authorised specialists work.

Who we are

Cromwell Associates is a trading name of Cromwell Bruckhaus Limited, a company registered in England and Wales under company number 14768031, with its registered office at 21–23 East Street, Fareham, Hampshire, PO16 0BZ, United Kingdom.

What we do

Cromwell Associates is a named point of contact that coordinates enquiries and introduces enquirers to specialists. We listen, record the relevant details, and make an introduction to a specialist we consider appropriate for the work, with your agreement.

What we do not do

We do not advise on, recommend, quote for, underwrite, arrange or draft regulated insurance, mortgage, legal, will, trust, probate, tax or estate-planning services. Nothing on this website is advice or a recommendation, and no content here should be relied on as such.

Where regulated advice is required, we introduce you to an appropriately authorised specialist. That specialist is responsible for the advice, the recommendation, any quotation, any acceptance decision, the documents produced and the terms of their engagement with you.

Fees and obligation

Sending an enquiry places you under no obligation to proceed. Ask us to explain any charges that would apply, and any remuneration we may receive for making an introduction, before you decide. The specialist you are introduced to sets out their own scope, fees and terms with you directly, and you should have those in writing before deciding whether to go ahead.

Statements we do not make

We do not claim regulatory authorisation, legal qualifications, professional-body membership, whole-of-market access, a provider panel, endorsements, awards or performance statistics. Where a detail of that kind is not stated on this site, it is because it is not currently claimed.

Complaints

If you are unhappy with the service you receive from us, please tell us and we will respond. Where your concern relates to advice or a service provided by a specialist we introduced you to, that firm's own complaints procedure applies and we will help you identify the right route.